Impacto de la RSE y Gestión Sostenible de Recursos Humanos en la Sostenibilidad Empresarial
DOI:
https://doi.org/10.33110/rnee.v19i2.363Palabras clave:
Responsabilidad Social Empresarial, Gestión Sostenible de Recursos Humanos, Sostenibilidad Empresarial, Bienestar del recurso humano, Satisfacción del recurso humano.Resumen
La Responsabilidad Social Empresarial y la Gestión de Recursos Humanos se aplica actualmente con enfoque
estratégico, para satisfacer las demandas de los diversos stakeholders, siendo el Recurso Humano el grupo de
interés primario, directo, clave y de urgente atención por parte de las empresas que operan en el mercado
internacional, por ser a través de quienes se alcanzan objetivos estratégicos, productividad, expansión en nuevos
mercados, construcción de credibilidad y reputación. Esta investigación tiene como objetivo examinar los
factores de Responsabilidad Social Empresarial que tienen mayor impacto en el recurso humano que labora en
empresas medianas y grandes dedicadas al comercio exterior. La metodología utilizada es de enfoque cuantitativo
y descriptivo, se utilizó el muestreo no probabilístico, encuestándose a 302 empleados que se desempeñan en este
tipo de empresas y se aplicó un cuestionario validado por varios autores. Los resultados demuestran que el
recurso humano valora prácticas de Responsabilidad Social Empresarial que garanticen igualdad de
oportunidades, desarrollo del recurso humano, la diversidad e inclusión, el comportamiento ético del líder, la
satisfacción y el bienestar del recurso humano, factores que se constituyen en base fundamental para que la
empresa desarrolle sostenibilidad y competitividad empresarial. No obstante, las empresas de este sector no han
llenado totalmente las expectativas de su stakeholder recursos humanos, siendo sustancial para el éxito de las
empresas.
Citas
An, Y. (2021). Corporate social responsibility and overseas income. Finance Research Letters, 39, 101594.Ambrose, M. L., Arnaud, A., & Schminke, M. (2008). Individual moral development and ethical climate: The inuence of person–organization t on job attitudes. Journal of Business Ethics, 77, 323–333.Arzabe, F. A. (2021). Mejora organizacional enfocando la responsabilidad social empresarial, basada en el recurso humano de las organizaciones. Revista Latinoamericana de Ciencias Económicas y Sociales (RLCES), 6(2), 126-151.Arredondo-Hidalgo, M. G., & Caldera González, D. D. C. (2021). Analysis of CSR and the impact of the supply chain on sustainable performance practices: a case study of a mexican exporting company. Investigación & Desarrollo, 29(1), 15-40.Banerjee, S., Homroy, S., & Slechten, A. (2022). Stakeholder preference and strategic corporate social responsibility. Journal of Corporate Finance, 77, 102286.Bass, B. M., & Avolio, B. J. (1996). Multifactor leadership questionnaire. Western Journal of Nursing Research.Bashir, M. (2024). Corporate social responsibility and nancial performance–the role of corporate reputation, advertising and competition. PSU Research Review, 8(2), 389-402.Boselie, P., Dietz, G., & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human resource management journal, 15(3), 67-94.Chen, X., Huang, R., Yang, Z., & Dube, L. (2018). CSR types and the moderating role of corporate competence. European Journal of Marketing, 52(7/8), 1358-1386. https://doi.org/https://doi.org/10.1108/EJM-12-2016-0702Cheema, S., Afsar, B., & Javed, F. (2020). Employees' corporate social responsibility perceptions and organizationalcitizenshipbehaviorsfortheenvironment:Themediatingrolesoforganizational identication and environmental orientation t. Corporate Social Responsibility and Environmental Management, 27(1), 9–21 COMISIÓN DE LAS COMUNIDADES EUROPEAS (2001): Libro Verde. Fomentar un Marco Europeo para la Responsabilidad Social de las Empresas. Documento COM (2001) 366 nal. Luxemburgo: Ocina de Publicaciones de las Comunidades Europeas.Del-Castillo-Feito, C., Blanco-González, A., & Hernández-Perlines, F. (2022). The impacts of socially responsible human resources management on organizational legitimacy. Technological Forecasting and Social Change, 174, 121274.Harrison, V. S., Vafeiadis, M., Diddi, P., Buckley, C., & Dardis, F. E. (2022). Understanding how corporate social responsibility partnership factors inuence nonprot supportive intentions. Public Relations Review, 5(102-184), 48. https://doi.org/https://doi.org/10.1016/j.pubrev.2022.102184Herkenhoff, P., Krautheim, S., Semrau, F. O., & Steglich, F. (2024). Corporate Social Responsibility along the global value chain. Journal of Development Economics, 167, 103236.Lee, S. Y., Kim, Y., & Kim, Y. (2021). Engaging consumers with corporate social responsibility campaigns: The roles of interactivity, psychological empowerment, and identication. Journal of Business Research, 134,507-517. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.05.062Lewis, R. E., & Heckman, R. J. (2006). Talent management: A critical review. Human resource management review, 16(2), 139-154. https://doi.org/https://doi.org/10.1016/j.hrmr.2006.03.001Li, Z., Wei, S. Y., Chunyan, L., Aldoseri, M. M. N., Qadus, A., & Hishan, S. S. (2022). The impact of CSR and green investment on stock return of Chinese export industry. Economic research-Ekonomska istraživanja, 35(1), 4971-4987.Lindgreen, A., & Swaen, V. (2010). Corporate social responsibility. International journal of management reviews, 12(1), 1-7. https://doi.org/https://doi.org/10.1111/j.1468-2370.2009.00277.xLu, H., Oh, W. Y., Kleffner, A., & Chang, Y. K. (2021). How do investors value corporate social responsibility? Market valuation and the rm specic contexts. Journal of Business Research, 125, 14-25.Luna-Arocas, R., & Danvila-del-Valle, I. (2022). The impact of talent management on ethical behavior and intention to stay in the organization. Journal of Management & Organization,1-16.https://doi.org/https://doi.org/10.1017/jmo.2022.64Martínez-Sala, A.-M., Monserrat-Gauchi, J., & Quiles-Soler, C. (2023). Corporate social responsibility and millennial consumer loyalty: exploring their relationship regarding healthy eating in the fast food sector. Profesional De La información, 32(6). https://doi.org/https://doi.org/10.3145/epi.2023.nov.13Mariappanadar, S., & Kramar, R. (2014). Sustainable HRM: The synthesis effect of high-performance work systemsonorganisationalperformanceandemployeeharm.Asia-PacicJournalofBusiness Administration, 6(3), 206-224.Muster, V., & Schrader, U. (2011). Green work-life balance: A new perspective for green HRM. German Journal of Human Resource Management, 25(2), 140-156.Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An empirical study on the model of self-efcacy and organizationalcitizenshipbehaviortransmittedthroughemployeeengagement,organizational commitment and job satisfaction in the thai automobile parts manufacturing industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170.Nguyen, N. T. T., Nguyen, N. P., & Hoai, T. T. (2021). Ethical leadership, corporate social responsibility, rm reputation, and rm performance: A serial mediation model. Heliyon, 7(4).https://www.un.org/sustainabledevelopment/es/objetivos-de-desarrollo-sostenible/ Ortiz-Martínez, E., Marín-Hernández, S., & Santos-Jaén, J. M. (2023). Sustainability, corporate social responsibility, non-nancial reporting and company performance: Relationships and mediating effects in Spanish small and medium sized enterprises. Sustainable Production and Consumption, 35, 349-364.Peloza, J., & Shang, J. (2011). How can corporate social responsibility activities create value for stakeholders? A systematic review. Journal of the Academy of Marketing Science, 39, 117–135.https://doi.org/https://doi.org/10.1007/s11747-010-0213-6Sabokro, M., Masud, M. M., & Kayedian, A. (2021). The effect of green human resources management on corporate social responsibility, green psychological climate and employees' green behavior. Journal of Cleaner Production, 313, 127963.Saks, A. M. (2022). Caring human resources management and employee engagement. Human resource management review, 32(3), 100835.Salas-Vallina, A., Pasamar, S. and Donate, M.J. (2021), “Well-being in times of illbeing: how AMO HRM practices improve organizational citizenship behaviour through work-related well-being and service leadership”, Employee Relations: The International Journal, Emerald Publishing Limited, Vol. 43 No. 4, pp. 911–935, doi: 10.1108/ER-05-2020-0236.Shahzad, F., Baig, M. H., Rehman, I. U., Saeed, A., & Asim, G. A. (2022). Does intellectual capital efciency explain corporate social responsibility engagement-rm performance relationship? Evidence from environmental, social and governance performance of US listed rms. Borsa Istanbul Review, 22(2), 295-305.Sarwar, H., Ishaq, M. I., Amin, A., & Ahmed, R. (2020). Ethical leadership, work engagement, employees' well-being,andperformance:across-culturalcomparison.JournalofSustainableTourism,28(12), 2008–2026.Singh, K., & Misra, M. (2021). Linking corporate social responsibility (CSR) and organizational performance: The moderating effect of corporate reputation. European Research on Management and Business Economics, 27(1), 100139.Tomás de Cavia, F. T. (2024). El Valor de la Responsabilidad Social Corporativa en los Procesos de Inversión Internacional. Aproximación Teórica a un Intangible. Investigación Y Pensamiento Crítico, 12(1), 29–40. https://doi.org/10.37387/ipc.v12i1.372Taušová, M., Tauš, P. and Domaracká, L. (2022), “Sustainable Development According to Resource Productivity in the EU Environmental Policy Context”, Energies 2022, Vol. 15, Page 4291, Multidisciplinary Digital Publishing Institute, Vol. 15 No. 12, p. 4291, doi: 10.3390/EN15124291.Úbeda-García,M.,Claver-Cortés,E.,Marco-Lajara,B.,&Zaragoza-Sáez,P.(2021).Corporatesocial responsibility and rm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes. Journal of Business Research, 123, 57-69.Vizcaíno, F. V., Martin, S. L., Cardenas, J. J., & Cardenas, M. (2021). Employees' attitudes toward corporate social responsibilityprograms:Theinuenceofcorporatefrugalityandpolychronicityorganizational capabilities. Journal of Business Research, 124, 538-546.Yousean, M., Bascompta, M., Sanmiquel, L., & Vintró, C. (2023). Corporate social responsibility and economic growth in the mining industry. The Extractive Industries and Society, 13, 101226. Zhang, Q., & Ahmad, S. (2021). Analysis of Corporate Social Responsibility Execution Effects on Purchase IntentionwiththeModeratingRoleofCustomerAwareness.Sustainability,13(8),45-48. https://doi.org/https://doi.org/10.3390/su13084548Zhao, H., & Zhou, Q. (2021). Socially responsible human resource management and hotel employee organizational citizenship behavior for the environment: A social cognitive perspective. International Journal of Hospitality Management, 95, 102749.
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Los contenidos publicados por la Revista Nicolaita de Estudios Económicos se difunden en acceso abierto bajo la licencia Creative Commons Atribución-NoComercial-SinDerivadas 4.0 Internacional, salvo que se indique expresamente una licencia distinta en el artículo correspondiente.
Esta licencia permite copiar, descargar, compartir y distribuir los contenidos con fines no comerciales, siempre que se reconozca adecuadamente la autoría, se cite la fuente original de publicación y no se modifique, transforme ni genere obra derivada a partir del material publicado. Las personas autoras conservan sus derechos morales y patrimoniales, y autorizan a la revista, de manera no exclusiva y sin fines comerciales, a publicar, preservar, indizar y difundir sus trabajos en formato impreso y digital.
